What if I am unhappy with my product?

If you are unsatisfied with your order, please email [email protected]. Please include your order number and details of the problem, and we will do our best to help.


Can I get a refund or replacement?

If there is a problem with your order we will always do our best to rectify it by sending a replacement product. If you wish to claim a refund please email [email protected] with your order details and any issues, so we can issue a full or partial reimbursement, if necessary.


How do I return my order?

If you have informed us you require a refund/replacement product please mail your product back to the below address:

Simon Robin Limited
Dannie’s House
28, Luard street
Wan Chai