What if I am unhappy with my product?
If you are unsatisfied with your order, please email [email protected]. Please include your order number and details of the problem, and we will do our best to help.
Can I get a refund or replacement?
If there is a problem with your order we will always do our best to rectify it by sending a replacement product. If you wish to claim a refund please email [email protected] with your order details and any issues, so we can issue a full or partial reimbursement, if necessary.
How do I return my order?
If you have informed us you require a refund/replacement product please mail your product back to the below address:
Simon Robin Limited
Dannie’s House
28, Luard street
Wan Chai
HONG KONG